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Important information

April 09, 2018

Unauthorized Dealers in Singapore

1.Excel Venture Trading Pte Ltd
2. Dynaudio Singapore Pte Ltd
3. Sonicsoundaudio.com

Dynaudio quality designed and manufactured products are sold in Singapore through a network of Authorized Dealers selected by Dynaudio based on criteria of high quality service and support. Through this network, Dynaudio is able to ensure that our customers receive uniformly high levels of service, including:

 

  • Assistance from trained staff able to provide technical sales advice and after sales service and official local warranty
  • Demonstrations available for all products within suitably equipped audio presentation listening areas
  • Specialist installation service where applicable
  • Clear and accessible product displays and sales literature to assist the customer in making informed choices
  • Availability of Dynaudio genuine product ranges and stock

 

Customers should beware of websites, that are not authorized by Dynaudio that are offering Dynaudio products for sale. Unauthorized dealers may give the false impression that they have been authorized and trained by Dynaudio through the illegal use of Dynaudio information and images on their websites. Goods sold by these dealers are not purchased from Dynaudio, but are obtained from unauthorized sources, which could include damaged or otherwise faulty products or even pirated goods not manufactured by Dynaudio. Unauthorized dealers often change websites or location, or go out of business, making it difficult for customers sold unsatisfactory goods to obtain after sales service and to enforce their statutory rights.

 

As a world leader in the design and manufacture of high-quality audio products, Dynaudio seeks to ensure not only the protection of its reputation for high performance and excellence but also the protection of its customers' interests. We, therefore, use our best efforts to deter the disreputable activities of unauthorized dealers (including issuing this warning and taking legal action against those who infringe Dynaudio’s intellectual property rights).

 

As a customer, you can also protect yourself by taking simple precautions. Consult our website for the list of Authorized Dealers in your area: https://www.dynaudio.com/find-dealer